Technology Resources

• Click "YES" to change your password
• Create a password that you will be able to remember - typically the best passwords contain three letters followed by two numbers followed by three letters
• Example:  sam23iam
• Reset your new password, then email it to the Technology Facilitator

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• Create the document using: Microsoft Word, Excel, PowerPoint, or Publisher
• If the document is for the news area of the main district web page place the information in a press release form (the Press Release form is on the Public drive - staff folder - forms file)
• Email that document to your building supervisor or principal
• Please indicate where you would like to have the page(s) linked from on the district website
• Your supervisor or principal will forward the document to the Technology Facilitator if it is approved or reply to you if it needs changed or is denied
• The Technology Facilitator will publish the documents once they have been approved
• You do not need to fill out a technology work order for web items

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• Check with others in your area. Is anyone else having a problem, or is just on your computer? If others are having the same problem, the network may be down temporarily. Be sure to let the Technology Facilitator know there is a problem in your area.
• If you can log into the public drive the network is not down you can still do work and save it to your user file. 
• If the problem is only email then the mail server may be down contact your building office and have them notify the Technology Facilitator.

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• What kind of computer are you using?
• What application are you having problems with?
• Is there an error message? If so, write it down or do a Print Screen and paste the image into a word document.
• Keep track of what you are doing when the problem occurs. (Starting up? Opening an application? Saving a document? Printing from a specific program? Connecting to the internet?)
• Try to isolate the problem. Can you print one document, but not another? Can you print from one application, but not from another? Does the freeze happen only in one application or in all? Does it happen when you are doing a specific task? Does it happen at a certain time of day or day of the week?

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If you are going to be doing something that you have not done before or do not do on a daily basis try to plan ahead and ask a few questions.  Be sure to follow protocol, your immediate supervisor, team leader, committee chair person, or building principal might already have the answers to these questions or know who to contact to get the information first hand.  Also keep in mind that the Technology Facilitator for the district is here to help you plan for use of district technology.

•  Will you be using a computer program you’ve not used before? Make sure the program is loaded, you and everyone that will be using it has access to it. Make some time to test it out before you “have to have it”.  See if the program works that way it should (all functions!).  If a program is loaded on the Terminal Server most any district user can be set up to access it from anywhere in the district.

•  Will you be on the internet? Have you ever accessed the web site you will be working on from a district computer connected to the district network?  If this is the case log on to the site ahead of time to be sure it is not blocked by our firewall.  If it is blocked you will need to contact your building level principal for approval to remove the block, if approved they will send the Technology Facilitator an email with the URL (web site address) so they can remove the block for that site.

•  Will you be in the building you are assigned to or a different building in the district?  Where ever you are going to be make sure the technology is connected to the network, if needed, and working properly; computers will turn on and connect to the network; you have access to a printer in that building if you will have a need to print; you have access/codes to a copy machine if you will be needing to make copies. We can set any network user up to print to any network printer but it takes a few minutes as server settings have to be changed and the user has to log out of their user account.

•  Do you need a projector? Digital camera? Laptop?  We have access to lots of different types of technology and many different ways to make all of it work but not all technology is compatible.  Some projectors and cameras might “connect” to a computer fine but they need special software for all functions to work properly.